Contacts
Moscow, Russian Federation: +7 (499) 391-3453, +7 (916) 697-9794
Address:
29-1-43 Krylatskaya Str., Moscow 121614, Russia
E-mail: torus@torus-press.ru
For bank transfer please contact us for bank details.
You can place an order by phone in Moscow: +7 (495) 9249300; +7 (499) 3913453 and e-mail torus@torus-press.ru.
It is possible to pay the order by bank card Visa, Mastercard, Maestro, Mir, bank and postal transfer, cash on delivery by courier or self-delivery from our warehouse. For online payment after agreement on the order, ask to send you a link to the payment.
Delivery of the order is carried out by Russian Post, within Moscow it can be delivered by courier. Shipping is made within a week from the date of receipt of payment to a bank account or the date of the order in case of cash payment (pick-up or delivery by courier).
You can cancel your order at any time before the shipping and within 7 days after receiving the order.
Return of the goods of proper quality is possible if the product retains its trade dress (packaging, seals, labels), consumer properties, as well as a document confirming the fact and conditions of purchase of the specified product.
To return the goods of improper quality (exception - postal delivery), if it was not previously agreed upon by the seller, you are entitled to take advantage of the provisions of Art. 18 of the Law "On Protection of Consumer Rights".
The refund of the amount paid for the goods shall be satisfied within 10 days from the date of receipt of the request (Art. 22 of the Law "On Protection of Consumer Rights").
To return the product requires an identity document.
If you have any questions, please contact the manager by phone: +7 (495) 9249300; +7 (499) 3913453 and e-mail torus@torus-press.ru.
Our bank details:
Beneficiary bank: Raiffeizenbank AO Moscow Реквизиты для зачисления
Russia SWIFT: RZBM RU MM
Address: 28 Smolenskaya-Sennaya Sq., Moscow 119002, Russia
Beneficiary: TORUS PRESS Ltd.
No. 4070 2978 6000 0045 0483
Address: 29-1-43 Krylatskaya Str., Moscow 121614, Russia
State registration No. 1037700123548
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